Shipping policy
CNGZN LLC
Last Updated: February 2026
Thank you for shopping with CNGZN LLC. Below you will find important information regarding our shipping process.
⸻
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note: During high-demand periods, processing times may be slightly extended.
⸻
Shipping Time
Estimated delivery times:
• United States: 5–10 business days
• International Orders: 7–15 business days
Delivery times are estimates and may vary depending on carrier delays, customs processing, or seasonal demand.
⸻
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
⸻
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update in the carrier’s system.
⸻
Delayed or Lost Packages
CNGZN LLC is not responsible for delays caused by shipping carriers, weather conditions, or customs.
If your package appears to be lost or significantly delayed, please contact us at:
📧 infocngznllc@gmail.com
We will assist you in resolving the issue as quickly as possible.
⸻
Incorrect Address Disclaimer
Customers are responsible for entering the correct shipping address at checkout.
If an incorrect address is provided and the package is returned to us, additional shipping fees may apply to resend the order.
⸻
Customs & Duties (International Orders)
For international shipments, customers are responsible for any customs fees, import duties, or taxes imposed by their country.
⸻
Contact Us
If you have any questions regarding your shipment, please contact us at:
📧infocngznllc@gmail.com
Business Name: CNGZN LLC